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FAQ - Frequently Asked Question
What are my options to appeal a score on a Management and Occupancy Review?


After the Management and Occupancy Review Report is issued, you will have an opportunity to respond to the findings. In your response, you may appeal any overall rating of Below Average or Unsatisfactory in accordance with HUD Handbook 4350.1 Chapter 6. Appeals should be submitted to the Area Manager responsible for the review within 30 calendar days of the report issue date.


The Area Manager and Lead Contract Supervisor will forward the appeal package, within 10 calendar days, to their supervisor for review assignment to ensure that the same Area Manager does not review your appeal. The initial appeal decision will be transmitted to the owner/agent within 15 calendar days of receipt of appeal with an explanation of CGI's determination.

CGI • 100 Great Oaks Blvd. • Suite 120 • Albany • New York • 12203 • Tel (518) 218-7700 • Fax (518) 218-7800 Contact Center • 1 (866) 641-7901
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